How we helped Bridgr increase user retention by over 15%

We helped Bridgr increase user retention by over 15% by carefully analyzing user behavior and making targeted improvements to the platform. Through enhanced design, personalized features, and smoother navigation, we created a more engaging experience that encouraged users to stay active and loyal over time.

Increase User Retention By Over 15% - Digigrowth Framer Template
Increase User Retention By Over 15% - Digigrowth Framer Template
Increase User Retention By Over 15% - Digigrowth Framer Template

Services

Social Media Marketing

Growth Marketing

Platforms

Instagram

Result 1

15

15

%

%

Increase in user retention

Project overview

Converra faced challenges with a low conversion rate on their course pages, despite steady traffic from social media campaigns. Our primary objective was to identify friction points in the user journey and implement a data-driven strategy, focusing on conversion rate optimization and user experience enhancements, to increase the number of course purchases within a 30-day timeframe.

Our team conducted a thorough audit of their existing sales funnel, from ad creatives to the checkout process. We analyzed user behavior data, heatmaps, and session recordings to pinpoint specific areas for improvement, focusing on value proposition clarity and call-to-action effectiveness.

Project Overview Gallery - Digigrowth Framer Template
Project Overview Gallery - Digigrowth Framer Template
Project Overview Gallery - Digigrowth Framer Template
Project Overview Gallery - Digigrowth Framer Template
Project Overview Gallery - Digigrowth Framer Template
Project Overview Gallery - Digigrowth Framer Template

Project execution

We executed a multi-faceted plan that included A/B testing ad copy and visuals on Instagram to improve click-through rates while also significantly lowering the overall cost-per-acquisition for each new customer enrollment they acquired. Simultaneously, we redesigned the key course landing pages, introducing clearer benefit statements, social proof elements like testimonials, and a more streamlined checkout flow.

A key part of our execution was optimizing for mobile users, ensuring the entire purchase path was seamless on smaller screens. We used performance marketing techniques to retarget potential customers who had abandoned their carts, which proved highly effective in recapturing lost sales opportunities.

We executed a multi-faceted plan that included A/B testing ad copy and visuals on Instagram to improve click-through rates while also significantly lowering the overall cost-per-acquisition for each new customer enrollment they acquired. Simultaneously, we redesigned the key course landing pages, introducing clearer benefit statements, social proof elements like testimonials, and a more streamlined checkout flow.

A key part of our execution was optimizing for mobile users, ensuring the entire purchase path was seamless on smaller screens. We used performance marketing techniques to retarget potential customers who had abandoned their carts, which proved highly effective in recapturing lost sales opportunities.

Project results

The results were immediate and impactful. Within the first 30 days, Converra saw a 25% increase in course purchase conversions. This was accompanied by a 15% reduction in cost per acquisition and a significant uplift in user engagement on the newly designed pages, validating our user-centric design approach and data-driven optimization strategy, demonstrating a clear return on investment.

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